Taskee Policy Center
Your one-stop place to understand your rights, responsibilities, and how Taskee keeps things safe, fair, and transparent.
Privacy Policy
Learn how Taskee collects, stores, and protects your personal data in line with UK GDPR. We explain what information we collect, why we collect it, how long we keep it, and your rights.
View Privacy Policy
Terms of Service
The agreement between you and Taskee. Covers using the platform, booking rules, hero responsibilities, payments, and safety expectations.
View Terms of Service
Cancellation & Refund Policy
Clear rules for cancelling bookings and receiving refunds. Includes customer cancellation time frames, hero cancellations, and platform intervention.
View Cancellation & Refund Policy
Cookies Policy
Understand how Taskee uses cookies to improve your browsing experience. Learn what cookies we use, why we use them, and how you can control them.
View Cookies Policy
Hero Guidelines
Rules, standards, and expectations for service providers offering services on Taskee.
View Hero Guidelines
Hero Agreement
The agreement that defines the relationship between Taskee and Heroes, including fees, insurance, responsibilities, and platform rules.
View Hero AgreementHero Performance & Access
Taskee reserves the right to monitor cleaner performance and take administrative action where necessary. This may include warnings, restricted access, temporary suspension or permanent removal from the platform.